Great Moments In Online Poker Customer Support
The software of the Doyle's Room network has a peculiar feature. I should say, the software of the Doyle's Room network has a lot of peculiar features, including the eight second slowroll it just gave me. But the peculiarity I'm talking about this time has to do with hand histories. Doyle's Room is the only site I'm aware of that doesn't let players see their opponents mucked hands in the hand histories when they call the river. I had a conversation with a member of their support team about this feature today. I brought up the fact that one of the reasons other sites allows players to see mucked hands is to protect against collusion. At this point, the guy made the following truly priceless comment:
TonyO-host (15:51:01): there is no collusion on this site
TonyO-host (15:51:09): we are 100% sure of that
Oh! Good to know! Thank you for allaying my fears, Host Tony O!
This doesn't really make me feel good about playing on this site. But it's the only place that spreads badugi and I love me some badugi.
As Maroon said when I told him what this guy said, "Doyle ought to know better."
TonyO-host (15:51:01): there is no collusion on this site
TonyO-host (15:51:09): we are 100% sure of that
Oh! Good to know! Thank you for allaying my fears, Host Tony O!
This doesn't really make me feel good about playing on this site. But it's the only place that spreads badugi and I love me some badugi.
As Maroon said when I told him what this guy said, "Doyle ought to know better."


3 Comments:
The Cryptologic sites also don't show mucked cards at showdown.
Actually the Crypto sites do now, but they didn't about a month or so ago.
That line ("There is no collusion on this site...We are 100% sure of that") reminds me of Capt. Renault's line in Casablanca, "I'm shocked, shocked to find there is gambling going on here."
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